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Case 04 · Sales and action

A tracked 57% of ticket sales came through the online ticket page

57%of ticket sales tracked to the online ticket page
Client
Professional Sports
Campaign
T20 match tickets
Markets
Trinidad and Tobago, Guyana
Period
August 2024
Channels
Meta (Facebook and Instagram)

The brief

What the campaign had to do

Goal
Awareness, engagement and traffic to the ticket sales page
Audience
People interested in cricket, the home team, sporting events, parties and 'limes'
Channel
Meta (Facebook and Instagram)
Markets
Trinidad and Tobago; Guyana
Period
Most of August 2024
My role
Paid media strategy and execution

The results

What it delivered

6.51Mimpressions
1M+people and accounts reached
631Kengagements
1.03%click-through rate

Where the tickets were sold

Online, via the ticket page57%
Box office, before and on match days43%

Share of overall ticket sales for the event.

Top performers. Best click-through rate: the graphics showing the three T20 matches, and the all-matches graphic. Most engaging: the motion graphic video, then the influencer's video.

Learnings

Why it worked

Sequence, then urgency

Awareness turned into engagement fast, with reminders, then a short 'Act Now' window made buying a ticket the simple next step in the journey.

A Paid Partnership with an influencer

Running a local influencer's content as a Paid Partnership added organic and paid visibility on Facebook and Instagram, and built excitement before the matches.

Figures come from the campaign's own reporting: The August 2024 T20 case study and Warren’s portfolio. Budgets and amounts spent are not shown. My role: paid media strategy and execution.

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