Privacy policy

Who I am

This website belongs to Warren Chanansingh, a digital strategist in Toronto, Ontario, Canada. I am responsible for the personal information collected through it. Contact me about privacy at warren.chanansingh@hotmail.com.

What I collect

I only collect what you choose to send, plus basic visit statistics if you allow them.

• Contact form: your name, email address, topic, company (optional) and message.
• Growth goal finder: your answers, your goal profile, and the details you add to the form: first name, last name (optional), email, company, website (optional), phone (optional) and any message.
• Analytics, only with your consent: pages visited, approximate location (country or city), device and browser type, and how you arrived, collected by Google Analytics 4.

Your goal finder answers stay in your browser tab until you choose to send them.

WhatsApp: the WhatsApp buttons open a chat with me in WhatsApp. Nothing is sent until you press send there, and WhatsApp handles that conversation under its own privacy policy.

How I use it

• To reply to your message or enquiry, and to follow up about it.
• To understand which pages help visitors, so I can improve the site (analytics, with consent).

I do not sell or rent your information, and I do not use it for advertising. I will not add you to a mailing list. If I ever offer one, I will ask for your express consent first, as Canada’s anti-spam law (CASL) requires.

Service providers

Form messages are delivered to my inbox by a form-processing service (Formspree, Inc.), and analytics are provided by Google LLC. Both may process and store information in the United States and other countries, where it may be accessible to authorities under local law. The site is hosted on GitHub Pages (GitHub, Inc.), which receives technical request data such as IP addresses to serve pages and keep them secure.

Cookies and local storage

No advertising cookies are used. Necessary storage in your browser remembers your cookie choice and colour theme. Google Analytics sets cookies (such as _ga) only after you select Allow analytics. You can change your choice at any time with Cookie settings in the footer. Turning analytics off stops new tracking; to remove existing analytics cookies, clear this site’s cookies in your browser.

How long I keep it

I keep messages and enquiries for as long as needed to respond and follow up, and for no more than 24 months after our last contact, unless we start working together and a longer period is needed for business records. Analytics data is kept for the shortest period Google Analytics allows that still supports the purpose.

Your choices and rights

You can ask to see the personal information I hold about you, ask me to correct it, or withdraw consent and ask me to delete it, subject to legal limits. Email warren.chanansingh@hotmail.com and I will respond within 30 days. If you are not satisfied, you can contact the Office of the Privacy Commissioner of Canada.

Security

The site is served over HTTPS, collects no passwords or payment details, stores no form data in your browser beyond the current tab, and keeps no secret keys in its code. No method of transmission over the internet is completely secure, so please do not send sensitive personal information through the forms.

Children

This site is meant for adults and businesses. I do not knowingly collect information from children under 16.

Changes to this policy

If this policy changes, I will update the date at the top of this page.